Tuesday, December 19, 2006

Enterprise Search at Mofo - AnswerBase

Thanks to the generous contribution of Oz Benamram, we've been given some insight into their amazing tool at Mofo, AnswerBase. Built on the Recommind search engine, AnswerBase is the most comprehensive search tool built by a law firm (at least as far as I'm concerned). It aims to make it easy to find and drill down on anything relevant to a user's search term. It goes beyond searching the full-text of documents, finding related documents by industry, experts on the particular legal topics involved, etc. Click here to download the viewlet which gives a nice overview of the tool.

I'm shooting for "Oz-light" with our SharePoint enterprise search initiative, wish us luck!

Thursday, December 14, 2006

SharePoint 2007 Enterprise Search: Screenshots

We're very close to launching our new portal, but to give our users a sense of what it will look like and to test performance, we launched a separate 'search site' on Tuesday. This site doesn't have any of the core portal navigation, it's a simple search page for searching our collection of documents in WorkSite (using xmlaw's stuff for indexing WorkSite). There were over 1,100 searches run during the first two days and the built-in reporting for tracking and monitoring searches is actually not bad.


I was asked to show some screenshots of our 'search site'. As you'll notice, there isn't a left navigation menu and the Practice, Department, Office and Team horizontal navigation links that are available on our main portal don't show up either. The drop down list is pretty straight forward to select what criteria you want to search.



Here you'll see the search results page (I had to redact out a few things). Notice that over 1 million documents came back in the result set, in UNDER 1 SECOND. Using the xmlaw toolkit, we're able to index and display profile data from our DMS and the search term used is shown in the document abstract. So far, we are getting amazing feedback from the lawyers and staff:


  • "WOW! JUST DID A COUPLE OF SEARCHES - VERY, VERY IMPRESSIVE"
  • "It is like having our own personal Google! Worked great, document opened directly from the link."
  • "Wow - that's FAST. I just put in "bulletin" and got 8,448 hits in .33 seconds...I couldn't believe it!"
  • "it's really quite an improvement."
  • "Wow. This is amazing! I just ran a search for a very common name here in the office and got 6,656 results in 0.31 seconds!"
  • "After a couple of quick sample entries, all I can say is -- HUGE improvement! I typed in a word or short phrase and actually got a series of pertinent topics -- fast!"
  • "Search on Steroids - Magnificent!"

Lawyers constantly complain about the built-in search within DM systems. This is a quick win and something worth looking into if you want to ease your way into using SharePoint. I can foresee the MOSS enterprise search giving Recommind a run for its money.