Last week consulting firm ii3 hosted a session discussing the merits of using Outlook as a respository for knowledge. It was refreshing to hear two sides to the issue, including some perspectives from outside legal. I'm not sure if they recorded the roundtable discussion, but here's the link to the webinar, http://www.ii3.com/webinar/101404/overview.html.
One of the more interesting opinions came from Theresa Grote, CIO at Dinsmore Shohl. While she acknowledged Outlook as a primary tool for lawyers, she was wary of depending on Exchange to act as a central repository, essentially letting technology drive her decision to move more towards Sharepoint. Her firm has done some nice things with various integration points to Sharepoint, but I still wonder ultimately if Outlook is not the place where all roads will eventually meet.
More postings on this topic from Ron Friedman's site, http://www.prismlegal.com/wordpress/index.php?m=200409#post-210