- Knowledge is information in context.
- Information should be easily shared with and collaborated on by clients
- Knowledge is: what, how and educational
- We should learn from our mistakes
- We should formalize and disseminate the things that work
- Ease of access and use is part of the value of knowledge
- Practice group and local/regional boundaries should be removed
- Knowledge is to share, not to horde for personal use
- Capture knowledge when it is fresh -- know when it is stale
- Principles should not compromise activity/results
- Focus should be on supporting the core Business strategies
Thoughts and opinions of Tom Baldwin on law firm management, technology, knowledge management and other issues affecting our industry.
Friday, November 19, 2004
Guiding Principles of Knowledge
When brainstorming with my colleagues came up with a list of things that we felt were the guiding principles of knowledge. When coming up with knowledge initiatives we tried to stick to these guiding principles in our designs.
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